E-Bikes

Google Rating

4.6

Based on 174 reviews

PedL - Electric Bikes & Electric Scooters - Buy, Repair, Rent Sydney

4.6

Ayla Cicek

03:21 19 Jan 22

Pedl are absolutely lovely. The most helpful people I could’ve hoped for. Prices are fair It was a good experience. I will definitely deal with them again!1 more important thingI’m in absolute shock at some of these reviews. People can be so petty and self centred. You should all be ashamed of yourselves.These people are doing there absolute best at a time like this during a pandemic.Stop acting like spoilt brats and grow up!!

sarah harvey

08:41 06 Jan 22

Great escooter,, BUT I bought the scooter on 16th December and was told it wd be delivered 'next week'. It finally arrived on 6th January(22 days after purchase), after I chased the couriers. PedL were SO UNHELPFUL, just telling me it would come 'tomorrow' or 'early next week'. They obviously had no idea when it would come and didnt help at all.

Michael hynard

07:05 24 Dec 21

Great customer service,quick response time,you may need to be patient depending on stock availability,and they do offer other purchases as replacement if requested,the received item was perfect hero s9 scooter,i received in 2 days from recieving tracking number.just in time for Christmas, thanks again guys.

Didier Ramwell

06:46 16 Dec 21

Very smooth bike love the style the price worth paying for also Thankyou so much for your services ✊👍

Allan Van Dullemen

10:18 14 Dec 21

Very fast shipping to Hobart. Great product, great price. Puts a smile on my face every time I ride my Mantis Pro

Cassius Sabine

06:31 14 Dec 21

just picked up my dragon gtr v2 from the good blokes at pedl after they repaired my scooter for me exceptional service they went above and beyond polite and friendly so good I’m already looking at buying another scooter for the family these guys are the best around thanks boys yous have made my day!

Jye Smith

22:35 28 Nov 21

The team at Pedl are second to none when it comes to customer service. I had a small issue with my delivery & they didn't hesitate at all to help me out straight away. If you're looking at purchasing an ebike, I would 100% recommend the Cullen version 3. Super fun bike with everything you need.

Taşkin Burak

00:11 28 Nov 21

Super

J T.

03:49 24 Nov 21

Bought a $1200 ebike from these guys, got it and tried to assemble (it comes with zero tools, not even the Allen key you need), the instructions were next to useless and didn't actually equate to how the bike came in the box so I was left to guess how some of it went together. I rang PedL as the wheel assembly would not unscrew, and the guy's response was, "we expect the people buying the bikes will know how to put it together"... yeah, thanks for that. So then I asked him if they had a YouTube video on assembly and his response to that was, "you can look online and see if there's one there", wow, thanks Einstein, would never have thought of that. I then pointed out that they had taken $1200 of our money so they need to help me and find a video, which he promised to do but never did. In the end I had to pay someone another $75 to assemble the bike. Don't expect help if anything goes wrong.

Peter Berney

11:22 20 Nov 21

All my interactions with the guys at PedL were outstanding!Everyone was super friendly, helpful, with loads of knowledge.They weren't pushy or salesy, and just great to deal with.I bought a Cullen Version 3, 1000w and couldn't be happier.It goes like a rocket, is excellent quality and amazing value for money!I definitely recommend shopping at PedL if you want a quality eBike or scooter at a great price and want to be treated well too!

Suzan Bulca

06:23 17 Nov 21

Living in Adelaide, I bought aKRISTALL Y20 from these guys..I was served by 'Ryan' by phone and messenger, he was very friendly and helpful!The bike came quicker than expected!The bike itself is AMAZING 👏😲!!Thankyou Pedl Team 😌🙏

gav vee

01:46 10 Nov 21

Went in to pedl today to check out ebikes and left with this bad boy (NCM Aspen +). Its so good that someone is selling affordable e-bikes in Sydney. Is this bike as highly specc'ed as a bike that costs 5X more? No, but i can afford it and Im sure it will be just fine for my casual commutes with my surf board. Also loved the fact that the owner (Tadana?) took time to explain the pros and cons of the various models i looked at and did NOT try to upsell me (nothing gives me the sh1ts more than when they immediately take u to the max of your budget!). Also he knew the equipment backwards and after chatting to him turns out he used to rent ebikes to uber-eats riders so he obviously knows what bikes are good value and durable! Anyway pity its raining today as only had a quick tear around the local streets but pumped to go on a longer ride, and hoepfully this has a happy ending!!

yohanes wijayanto

05:13 05 Nov 21

I strongly recommend this company, good service..Thanks

Angelo Petrou

05:46 04 Nov 21

The team at Pedl was an absolute pleasure to deal with kept me posted with how everything was going and just over all great customer service.Thanks for everything guys much love ..

Tony Hoang

07:56 03 Nov 21

Warning! Do not use these guys if you ever have any issues or warranty claims they will leave you out to dry.

Marian Bohn

18:43 26 Oct 21

Lévi Marton

11:33 19 Oct 21

Worst customer service ever. Once they received my payment, they kept ignoring my request and lying to make sure that they ship the order before being able to cancel it. Return can only be done at your own cost, so basically once you paid you are screwed. I have never seen a company taking advantage of customers like this company does. Tried to reach out to the business owner, he kept saying that what he did is basically right... Tadana, when you own a business you need to understand that there is no right or wrong, there is looking after your customers or not, clearly here the customer satisfaction is not what matters.Will return the item anyway, even if it means loosing money for me but definitely do not want this company to have any of my money and I will never recommend them to anyone.

Rochelle Zgudka

11:32 19 Oct 21

Unorganised and Unprofessional company. Terrible communication, no tracking info provided until I pushed for it. Wrong products on first invoice sent. I asked to cancel the order as I found the same scooters $280 cheaper but they said they already had been posted Friday last week and couldn't do anything. The order was shipped on Friday from their warehouse to their store to finalise the item and they could have at that point stopped the on-delivery to my house in Melbourne but they chose not to and the order was only sent to my address via courier today! All so they could makeovers money out of me

Richard Ettia

02:56 07 Oct 21

Great service and products, they have always backed their products and the team are always willing to help. I have recommended many people to the store and would not hesitate on purchasing my next bike with Pedl.

adz Add

10:38 19 Sep 21

Met Tadana the owner and is an believable guy and Ryan, they took their time to explain to me the differences between all the scooters, he met my needs quite well , he’s word his word he offered me the best Kaabo Wolf King GT…. I was was originally after the previous model but wa convinced to get the GT model, and all I can say is wowwwwwwieeeeeeee what an anaimal!!! I ride and R1 Motor. Cycle and all I can say I will beat it of start, and most cars 0-40-50-60km/h!! top speed I hit was 85km/h due the road running out at my property and I’m 85kgs , but my friend hit 92k/h weighing in at 72kgIt’s is An Amazing scooter BUILT TOUGH not cheap but worth every dollar. Highly recommend pedle scooters and the team😊😊Took the scooter out again today after my first review and What an absolute weapon top speed I got 98km on 50% batteryHighly recommend it so much funAlso with any questions I had the boys at pedal we are happy to help and responding very fast.Thanks again guysride safeAdam❤️

Gillieman

01:41 09 Sep 21

Been waiting weeks and the ebike I have purchased still has not been sent. Little too no contact from PedL and no updates on what's going on even though they have said they would. Disappointed and hope the waiting is worth it.

Mike Andra

20:42 05 Sep 21

Tali Kavapalu

03:24 05 Sep 21

I dont mind Pedl, we purchased 2X Dragon GTR V2 and 1x Dragon X1. The 2x GTR were delivered a week later which was awesome, however the X1 was not delivered. I've been back and forth with Pedl and the Courier as to what happened with my X1, Pedl tells me they gave it to the courier and I asked the courier and they said they never picked up the X1. I don't know who was telling the truth so I asked for a refund and found out I couldn't buy the X1 anywhere else because they were all out of stock. So I purchased a Dragon GT through Pedl and it was no problems. After all this Pedl could've just informed me that they were out of stock of the X1 instead of telling me stories. In saying that, I don't mind Pedl because they have awesome stock of scooters. But just be straight up wit your customers and everything will be sweet.

Hydrone photography Sydney

01:05 03 Sep 21

Absolutely love my NCM Aspen plus. Brought through Kogan guys were great at answering my questions and got it to me on my birthday. couldn't be happier with the service.

G K

05:08 01 Sep 21

I had a rocky start with my first purchase but in the end pedl came through with a great deal on a e scooter. Very friendly staff with great customer service.

Jesse Blount

23:25 30 Aug 21

Professional service, refunds take a little while for anyone who is concerned but I can assure you they do come through! Great quality EBikes and EScooters!

Cameron Bailey

04:32 19 Aug 21

I found these guys at the last minute, I had been searching for an ebike for a while and had worked out the compromises I was willing to make. I found the 27.5 Inch Cullen Version 3 and realised I didn't have to make any compromises and was cheaper than I had budgeted for.Delivery to Melbourne was really quick, faster than the estimates from the courier. Assembly took this bicycle beginner a bit of time and tuning it has taken a bit longer but there are heaps of general YouTube tutorials available. I imagine there is more to tune and fix up but just went on my best ride yet, smooth and comfortable.Friends have been impressed with the power of the bike.I did interact with the team there on one occasion and rather than email back and forth they asked for my number and called me. Very friendly and helpful.One minor criticism is that the colour display didn't come with a manual (and I love to read a manual to fully understand a product) and I cannot find one anywhere online, seems to be a very new product, it is a great looking display by the way.Great bike, great service.

Andrew Worsley

10:43 14 Aug 21

I recommend the store. My item arrived in less than one week. Best price for Kaabo Wolf Warrior 11+.

Travis Bransgrove

00:12 11 Aug 21

At best, poor stock control. At worst, intentionally selling stock they know they don't actually have. Even after explicitly confirming (see attached) they had stock at time of order placement, 2 days later I'm informed of 'at least' 2 months wait for what I ordered. Requested refund.. of course now waiting to get my money back - when refund still hadn't appeared, I asked for an ETA, brushed off with 'depends on your bank'.. Yeah, maybe it does Pedl, but you could at least provide some indication given this was your screw-up! Actually glad now I didn't buy through them if this is how they run their business. Do not recommend!

mark moynahan

02:26 03 Aug 21

Lying oxygen thieves have taken my money and refuse to ship my ebike solely using Covid 19 as an excuse as to why my ebike hasn’t been shipped then blames Star track who have stated they were refused the means to pick up my ebike

Joe Mendoza

00:30 31 Jul 21

I have bought 2 electric scooters from Pedl and these guys have impeccable customer service, the products they sell are great and if there were any questions or maintainance I needed Tadana and his staff were prompt and helpful. I have recommended this business to all I know and I will continue to promote these services. There is a lot of other competitive scooter stores out there but pedl stand out from the crowd, from affordability and customer service, I wouldn’t go anywhere else. Well done guys

VP Reef

09:37 23 Jul 21

Superfast service. Ordered a new Vsett Scooter from Melbourne and got it the next day. Highly recommended, great knowledge and very helpful. Thank you 🙏

Shishahub Sydney

12:54 16 Jul 21

Today I purchased the Cullen 15ah 48v electric bike and all I have to say is for the money you pay you get a lot of bike I ride it from kogarah to bexley to kingsgrove then to river wood and alll the way back to bexley with out breaking a swear the 1000w motor has a a lot of grunt to it and makes riding up hills soo easy would definitely recommend for any one that enjoys riding can’t wait to use it at national parks

Sudimin Sudimin

06:40 16 Jul 21

Very professional n quick, Thx to pedl for fixing my broken spoke within a day only, really appreciate it

Erika Capella

03:22 16 Jul 21

They saved my life repairing my bike, good vibes guys!!!

Weerasak Prateep Na Thalang

05:16 12 Jul 21

Very helpful and thanks so much and definitely will be back to support when lockdown over / recommended

Todd Shaw

06:14 08 Jul 21

This guy was an absolute douche. Ill never go back

Daniel Pappalardo

22:32 21 Jun 21

Hi AllI placed an order for an Aussie green & gold Cullen e bike & within minutes l received an email conformation & about a minute later I recieved a phone caĺl confirming the order details in person.The next morning I recieved the shipping details by email. My bike arrived on time. Parcel tracking was clear & accurate & easy to use. Great bike, makes riding a pleasure. Thanks guys. I've never been one for buying online but this experience was encouraging. Qld.

Tee Pee

03:44 21 Jun 21

Best electric scooter store in Sydney. The guys there are fantastic. Super attentive, helpful, humble, willing to take the time to help and assist in anyway and will help you with whatever electric scooter questions you have (and we had ALOT 😊). Highly recommend to anyone that is going to get an electric scooter for the first time or going to get an upgraded 👍

Daniel Wheeler

10:37 17 Jun 21

Was recommended to check this place out from a friend. Closely located in Redfern just a couple minutes from the station. The people who worked there were really helpful and informative with great product knowledge and helped me understand e-bikes better. They directed me to the bike that was perfect for my needs and showed me though all its features and mechanisms. I would recommend this store to all people interesting in electrical bikes and scooters and accessories.

Hi There

08:18 16 Jun 21

ローマ主義ネオ

04:51 15 Jun 21

The prague I rented out, was fantastic.Very fast and long lasting battery.

Wanyika Mshila

05:18 10 Jun 21

Excellent service!

Christopher Stewart

03:37 10 Jun 21

Very rude, disgusting attitude, has no respect, takes forever to reply, cancels order for no apparent reason, takes forever to refund the money back, never ever will I shop here again I'll rather take my money to the store called twelveboards their customer services is my appropriate and respectful then this store pedl. Never again

Gabrielle Meehan

23:51 05 Jun 21

Thomas Bevan

00:59 02 Jun 21

I was looking for something with plenty of power to get up hills and around the city - tested a few at other shops that didn’t really do it for me unless I spent $3-4k, but these guys had a good range of bikes $1-2.5k with plenty of power. Would recommend.

Terence

00:11 31 May 21

Great service. At first I rented an e-scooter from these guys and three weeks later I bought one from them. They are very knowledgable about all the brands on the market and help you find the right product for your needs. Highly recommended.

modsquad01

09:52 18 May 21

You know sometimes you just see guys eye-to-eye left me with a very good impression will definitely send my friends

Jomar Estrella

04:52 17 May 21

Nick Holden

23:05 10 May 21

Fantastic service and communication. Thanks Guys.

wayne

06:28 26 Apr 21

Purchased scooter for here top service went out of his way to help highly recommended

Shae Hamilton

02:42 26 Apr 21

Bought the Cullen EBike and great value for money. Quick delivery to my door Sydney to Adelaide. I am extremely happy with my bike. Definitely recommend.

Terri Scott

04:22 24 Apr 21

My husband and I drove 1 hr plus to purchase from PedL , after many questions and homework were done through pat before ourtrip to purchase nothing was a problem for him Pat was very helpful we would highly recommend great service

Leeroy Brown

07:41 22 Apr 21

Had a puncture on my electric scooter and went in and the boys sorted me out on the spot real quick. Highly recommend these guys.

Clinton Tracey

08:24 16 Apr 21

Got the wolf warrior X plus! And these guys are great! Best thing I've bought!! Very helpful!!

dd xx

09:37 13 Apr 21

This is your one-stop-shop for your e-scooter needs. Professional knowledgeable and friendly staff. Big range of scooters and bikes to choose from. Tech service also provided in the shop. Mr Tadana - shop manager is very tactful and reliable. Any problem will be fixed. I give this shop very high trust score and excellence in service to a customer.

Robert Wilson

23:49 11 Apr 21

Outstanding customer service.

Matthew Hearn

23:40 11 Apr 21

Sara Lassemillante

01:19 11 Apr 21

Very helpful service 😊

Jerome Teo

07:16 09 Apr 21

Wanna give a big shout out to Tadana and his team for servicing my escooter and changing the front tire of my es4 (which is very difficult).Some of the best customer service and turn around times, would highly recommend them to anyone with an ebike or escooter.

Kate Engledow

13:22 07 Apr 21

Great customer service...very knowledgeable and will go out of their way to help!

Danny Shaaked

02:37 07 Apr 21

Great advise. Wide range and just cool to deal with!!!! 10/10!!!

DizzySwirlz 86

02:33 05 Apr 21

Asya Samsonova

01:46 05 Apr 21

We rented a scooter a few months ago from this shop and our experience was great! The prices are very reasonable, the owners are welcoming and happy to help. Lovely local business.

Damien Elsworthy

01:01 31 Mar 21

Great product, outstanding prices I challenge you to find better value for your money. Communication was great and item was posted in a very timely manner.

Craig Cranko

17:24 21 Mar 21

Tadano was so helpful when my bike had a problem. He lent me a bike while mine was being fixed. They’re nice guys and the bike is great value for money. Nice store

Matthew Thomas

07:03 18 Mar 21

Juan Droll

06:03 15 Mar 21

I have been renting an electric bike to work doing food delivery. The time I had flat tire, or any inconvenient they just solved it at the moment, very fast and nice service. I had a great experience with this shop, and of course I would rent here again in the future. I recommend this place 100%

Chris Farrer

11:52 14 Mar 21

John B

08:20 13 Mar 21

quality products and best prices you will find in NSW, dont bother buying online. Hopefully electric scooters n bikes will be road legal soon as they should be and theyre business can expand. Has way more products than can fit in shop so make sure to ask if want something not displayed and they will get it. Hopefully can expand to a bigger shop and testing area someday.

Cain Nhemachena

10:30 12 Mar 21

Great service and range of scooters. Spoke to Pat and Tadana - they helped me get a scooter that really suited me. Friendly guys

Chris Farrer

04:39 12 Mar 21

I recently posted a one star rating for Pedl of Redfern on the basis of customer satisfaction. Since that time I have spoken with Tadana and we have resolved all issues. I am now comfortable to give a five (5) Star Rating.

DCR

03:37 11 Mar 21

Su-Ann Porter

12:39 05 Mar 21

Bought a scooter from Tadana. Amazing service and superb looking workshop. These guys clearly know what they are doing. Very knowledgeable and happy to help out. Glad to see such a great shop open in Sydney.

Michael My Gonagle

01:21 05 Mar 21

aviva endean

07:06 04 Mar 21

The attendant helped me out with my brakes and was super friendly and helpful!

Nairi Dilanchian

00:08 27 Feb 21

I needed something zippy yet compact for my work commute. I didn’t quite know what to get when I walked in, but the guys at pedl took the time to explain some options for me and I was able to choose an affordable scooter that I now use all the time. Quality purchase, quality customer experience, couldn’t ask for much more!

박병규

11:13 26 Feb 21

Bad service

Christian Tolton

02:13 25 Feb 21

Service was slow took 2 days longer then quotedThe blokes were extremely rude on the phone as a paying customer I expect top serviceA part I purchased else where was kept after the jobCharged 70$ more then quoted poor service, poor customer feedback and most of all RUDE!

N M

11:53 21 Feb 21

Bought my first ever E-Scooter Segway Max V2 from this place and both the service and product did not disappoint. It then carried on to my eventual 2nd purchase here of the Kaabo 8S with the consistent excellent service and another good product. Good stuff!

02:29 21 Feb 21

I enjoyed my experience with Pedl. Tadana and Pat are tops -friendly, helpful and flexible. I hired an ebike for a new experience. It came with all the necessary extras. I would return and recommend them to my friends and family

Bex Probably

02:13 16 Feb 21

After a slight issue with miscommunication, they have gone above and beyond to ensure I left a satisfied customer.Appreciate their time listening to my comments.

Greg

01:52 10 Feb 21

Great guys. Excellent service. Awesome scooter shop stocks all the major brands.

Rich ard

00:37 06 Feb 21

It is awesome, friendly staff.

Robert Hannan

02:33 05 Feb 21

Leondy Harmono

11:39 03 Feb 21

I ordered Blue bicycle but it came as a Red bicycle. I had to wait for 2 weeks due to the store delay without any further notice from the store. And the customer service was very bad as they were very passive and not responsible. I advise to not buy from this store!!!!!!!!!!!

Abbas Alaouie

03:01 29 Jan 21

Amazing shop, professional, friendly service tadana Is the man 2 talk 2👍🤙

Geoff Tanner

20:15 22 Jan 21

Great service and the best price. A very positive experience for a change.

Peter Mihaczi

08:46 08 Jan 21

Thanks for hooking me up.Pat was great and me feel confident riding the e bike.highly recommended. 5 stars Word.

Simon Yeak

07:28 04 Jan 21

Just bought the Cullen. Tadana is a top bloke!

Paul C

06:49 11 Dec 20

Shout out to Tadana and Pat. Very helpful and friendly service. Check them out for sure.

鄒小靜

05:28 09 Dec 20

Kieran Makhecha

02:58 07 Dec 20

Friendly & Professional Service! Great range of scooters and advice available. Professional service and shop, would recommend. 10/10

Tapiwa Mazando

11:28 28 Nov 20

Great service. The team is very knowledgeable. Good selection of products. Highly recommend the Segway Ninebot scooter.

Bin Zhang

05:24 19 Nov 20

Very good service strongly recommended

BIN ZHANG

05:12 19 Nov 20

they services are very attentive，friendly . Strongly recommended

Nicholas Xia

09:45 16 Nov 20

I haven't been to this place, But if someone reply's, I can know.I really love the Ninebot Max and the Widewheel pro,But I think the place will be good

Jexley Latius

00:32 31 Oct 20

Eghosa Ugiagbe

06:11 28 Oct 20

Sara Rowell

03:27 27 Oct 20

Cool good bike. friendly care service.

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