E-Bike & E-Scooter Maintenance Guide

Your Pedl e-bike or e-scooter has been designed to provide many years of reliable performance when maintained correctly. Like any bicycle, motorcycle or motor vehicle, it contains moving mechanical and electrical components that require periodic inspection, servicing and care.

Routine maintenance is an essential part of ownership. It improves safety, maximises performance, extends component life and helps prevent unnecessary repairs. Failure to properly maintain your bike or scooter may result in accelerated wear and, where damage is caused by neglect or lack of maintenance, may affect warranty coverage.

Professional Service Intervals

Regular servicing is essential to ensure your e-bike or e-scooter continues to operate safely and efficiently.

Pedl recommends that your bike or scooter be professionally serviced:

• Every 600–1,000 km, depending on riding conditions; or
• Every 6 months, whichever comes first.

High-powered e-bikes, off-road models, delivery bikes, and bikes ridden frequently on rough terrain may require servicing more often.

Your first safety inspection should be completed within 100 km or 6 weeks, followed by a comprehensive service within 700–1,000 km or 6 months.

Routine servicing includes checking chain tension, drivetrain wear, brakes, bearings, electrical connections, fasteners and general safety.

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Before Every Ride

Before riding, take a few minutes to inspect your bike or scooter.

Check:

• Tyre pressure
• Brakes
• Battery charge level
• Lights and display
• Wheels
• Chain condition
• Loose bolts or components

Never ride your bike if anything feels unusual or unsafe.

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Tyres

Correct tyre pressure improves handling, braking performance, comfort and battery range.

Always inflate tyres to the pressure recommended on the tyre sidewall.

Inspect tyres regularly for:

• Cuts
• Cracks
• Embedded objects
• Sidewall damage
• Uneven wear

Depending on riding conditions and rider weight, tyres typically last between 2,500–3,500 km.

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Brakes

Brake pads are consumable items and naturally wear over time.

Higher-powered e-bikes generate greater braking forces, meaning brake pads wear more quickly.

Typical replacement intervals are:

High-powered e-bikes

Approximately 600–800 km although aggressive riding, heavy braking, steep terrain, heavier rider weight and off-road use may require brake pad replacement sooner.

Standard commuter e-bikes

Approximately 1,200 km or more

These are guidelines only. Actual wear depends on riding style, terrain, rider weight and weather conditions.

Inspect your brake pads regularly and replace them before they become excessively worn.

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Chain & Drivetrain

The drivetrain includes the chain, cassette, chainring and derailleur.

Keeping these components clean and correctly adjusted significantly extends their lifespan.

Regular maintenance should include:

• Cleaning
• Lubrication
• Chain tension adjustment
• Chain wear inspection

A loose chain should be adjusted promptly. Continued riding with an excessively loose chain may cause damage to sprockets, chainrings and other drivetrain components.

Use only bicycle-specific chain lubricants and remove any excess lubricant after application.

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Bearings

Wheel bearings, headset bearings and bottom bracket bearings should be inspected during scheduled servicing.

If you notice:

• Grinding
• Excessive movement
• Rough steering
• Unusual noises

Arrange professional inspection immediately.

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Electrical System

Regularly inspect:

• Wiring harnesses
• Charging port
• Motor cable
• Display
• Connectors

Look for:

• Corrosion
• Loose connectors
• Water ingress
• Damaged wiring

Never attempt electrical repairs yourself.

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Battery Care

The battery is one of the most valuable components of your e-bike or e-scooter.

For complete battery maintenance instructions, please refer to our Battery Care Guide.

Key recommendations include:

• Only use approved chargers.
• Charge the battery in a dry, well-ventilated area.
• Allow the battery to cool before charging.
• Do not leave the battery completely discharged for extended periods.
• Charge the battery at least once every month if the bike is not being used.

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Storage

Proper storage is essential to maximise the lifespan of your e-bike, e-scooter and battery.

Short-Term Storage (Up to 1 Month)

Store your bike:

• Indoors where possible
• In a cool, dry location
• Away from direct sunlight
• Away from excessive moisture

Maintain the battery between 30% and 60% charge if it will not be used for several weeks.

Long-Term Storage

If your bike will not be used for more than one month:

• Store the battery between 30% and 60% charge
• Check the battery charge at least once every month
• Recharge if the battery falls below approximately 30%
• Store between 10°C and 25°C where practical
• If possible, remove the battery from the bike during long-term storage

Before riding again after storage:

• Fully charge the battery
• Check tyre pressures
• Inspect brakes
• Inspect the chain and drivetrain
• Check all fasteners
• Confirm the electrical system is functioning correctly

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Storage & Corrosion Prevention

Proper storage plays a significant role in protecting your bike against corrosion.

Indoor Storage

Whenever possible, store your bike:

• Indoors
• In a clean, dry environment
• Away from direct sunlight
• Away from excessive humidity
• Away from chemicals, fertilisers and pool chemicals

Avoid storing the bike directly on damp concrete floors for extended periods.

Outdoor Storage

Outdoor storage should only be temporary.

If outdoor storage cannot be avoided:

• Use a breathable waterproof bicycle cover.
• Store under cover wherever possible.
• Dry the bike thoroughly after rain.
• Do not leave the bike permanently exposed to the weather.

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Coastal & Beach Environments

Salt air is extremely corrosive and will accelerate corrosion of metal components, even if the bike is never ridden on the beach.

If you live within approximately 5 km of the coastline, additional maintenance is strongly recommended.

To minimise corrosion:

• Rinse the bike with fresh water after exposure to salt spray (never use high-pressure water).
• Dry the bike thoroughly.
• Lubricate the chain more frequently.
• Apply a quality bicycle protectant or corrosion inhibitor to painted and exposed metal surfaces.
• Inspect spokes, bolts, brake hardware and fasteners regularly.
• Keep charging ports clean and dry.
• Store the bike indoors whenever possible.

Pedl does not recommend riding through salt water or regularly riding on beaches.

If the bike has been exposed to salt water or beach sand:

• Rinse immediately using fresh water.
• Dry thoroughly.
• Lubricate the drivetrain.
• Arrange a professional inspection if significant exposure has occurred.

Corrosion caused by coastal environments, salt air, salt water, chemicals, improper storage or lack of maintenance is considered environmental damage and is not covered under the manufacturer's warranty.

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Suspension & Steering

Inspect the suspension and steering regularly.

Look for:

• Oil leaks
• Excessive movement
• Knocking
• Poor steering response

Any suspension or steering concerns should be inspected immediately by a qualified technician.

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Loose Components

Regularly inspect:

• Stem bolts
• Handlebars
• Brake calipers
• Brake levers
• Pedals
• Axles
• Seat clamp
• Mudguards
• Rack bolts
• Kickstand

Vibration during normal riding can cause fasteners to loosen over time.

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Cleaning Your E-Bike

Keeping your bike clean protects its components and improves longevity.

After each ride:

• Wipe the bike down using a soft cloth.
• Remove dirt and debris.
• Clean the drivetrain as required.

For more thorough cleaning:

• Use mild bicycle cleaner.
• Wash using a bucket or low-pressure hose only.
• Dry the bike thoroughly afterwards.

Never:

• Pressure wash the bike.
• Direct water at the battery, motor or electrical connectors.
• Immerse the bike or battery in water.

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Annual Major Service

We recommend a comprehensive annual service that includes:

• Full safety inspection
• Electrical diagnostics
• Motor inspection
• Bearing inspection
• Brake system inspection
• Wheel truing
• Suspension inspection
• Firmware updates (where applicable)

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Important

Routine servicing is a normal ownership requirement for all bicycles and electric bicycles. Regular maintenance is not an indication of a manufacturing defect but an essential part of ownership. Following the maintenance recommendations in this guide will improve safety, maximise performance and extend the lifespan of your Pedl e-bike or e-scooter.

For servicing, maintenance advice or repairs, please contact the Pedl Workshop team. We are always happy to assist in keeping your bike or scooter operating safely and reliably.