E-Bike Repairs

Electrical Diagnostic

$99

Get a complete diagnostic of your E-bike or E-scooter's electrical system. This thorough check-up will identify any malfunctioning parts and provide a detailed report on what needs replacement. You will also receive a comprehensive quote for the necessary repairs.

Turnaround Time

You can expect a 1-2 week turnaround from drop-off to receiving your quote.

Terms and Conditions

Payment is required upfront at drop-off. The fee is non-refundable and not valid towards the repair quote. Denied quotes must be collected within 5 business days of the quote unless authorized for disposal.

Mechanical Check

$80

Parts Exclusive

Safety Check
All bolts and fasteners checked
Brakes checked and adjusted
Gears checked
Inflate tires
Lubricate chain
Road test bike

Service Report / Mechanic's Recommendations

Perfect for when you're pulling the bike out of storage or wanting to know what your bike needs to ride like new.

If you accept the recommendations before picking up your bike, the cost of the mechanical check will be credited towards the General Service or the applicable service rate recommended.

Bike General Service

$199

Parts Additional

Safety Check
Full drivetrain degrease and bike wash
Relubricate drivetrain and gear cables
Brake adjustment and new pads fitted if necessary
Gear adjustment and hanger alignment
Headset check and adjustment
Bottom bracket check
Minor wheel truing
All bolts and fasteners checked
Inflate tires
Road test bike

Service Report / Mechanic's Recommendations

It is advisable to get a service report or mechanical recommendations every 4-8 months, based on your riding frequency and conditions. More regular servicing helps distribute the cost over several smaller services, rather than incurring one large service fee.

Bike General Service Plus

$299

Parts Additional

Safety Check
Full drivetrain degrease and bike wash
Relubricate drivetrain and gear cables
Brake adjustment and new pads fitted if necessary
Brake bleeding (Front + Rear)
Gear adjustment and hanger alignment
Headset check and adjustment
Bottom bracket check
Minor wheel truing
All bolts and fasteners checked
Inflate tires
Road test bike

Service Report / Mechanic's Recommendations

Deluxe Service

$500

Parts Additional

Safety Check
Full drivetrain degrease and bike wash
Relubricate drivetrain and gear cables
Relubricate drivetrain
Brake adjustment and new pads fitted if necessary
Brake bleeding (Front + Rear)
Gear adjustment, hanger alignment, and cable replacement
Remove, regrease, refit, and adjust headset
Remove, regrease, refit bottom bracket
Wheel truing and tensioning
Motor health check
Battery health check
All bolts and fasteners checked
Inflate tires
Road test bike

Service Report / Mechanic's Recommendations

Workshop Hourly RATE

$120/hr

Before You Book – Please Read Carefully

To ensure the best experience at our PEDL Workshop, please review the following details before booking:

When booking, you'll have the option to drop off your push bike, e-bike, or scooter at our Redfern Workshoplocation.

The diagnosis and repair processtypically takes 5 to 7+ days, depending on the nature of the service required.
We service tyres for most Australian brands.

For electronic repairs, we only service scooters and bikes purchased from PEDL or brands we sell or can easily source parts for.(Please note that supplier availability may affect wait times.)
For warranty services, please visit: Warranty Claim.

We are facing a high volume of repairs and we cannot guarantee a same day turnaround.

Please take repair to 138 Regent street not 11 Gibbons Street

DISCLAIMER

"PEDL shall not be held liable for temporary or substandard repairs, commonly referred to as 'Band-Aid' solutions, when multiple alternatives for a more durable and effective resolution have been provided. Additionally, as most repair work cannot be guaranteed or warranted for a specified duration of use without risk of failure, PEDL does not assume responsibility for such outcomes."

Repair jobs not collected after 30 days of completion will be deemed abandoned and will be discarded at a cost of $100. After notification of repair/job completion , Pedl will give period of a week for pickup. If not picked up within a week, a charge of $10 a day for storage will be applicable from the 8th day onwards till pickup.
If a job is completed and the issue attended to does not resurface for at least 30 days after completion the job is deemed successful. A recurrence of the issue after 30 days is treated as a new job. (Excludes general service like punctures and brake service)
Pedl will only attend to and be responsible for jobs approved by the customer. Eg if customer brings in his bike/scooter for brake service Pedl will not be responsible for any other malfunctioning parts of the vehicle on return.

Disclaimer and Service Policy

At Pedl, our primary commitment is to ensure that every bike and scooter we service is safe, reliable, and fit for purpose. Our duty of care extends to providing comprehensive and responsible maintenance, and we reserve the right to refuse any job that compromises this standard.

Service and Safety Commitment

Fit for Purpose

We are obligated to return any bike or scooter in a condition that ensures it is safe and fully functional. This means we will not simply perform isolated repairs, such as changing a tire, on a vehicle that has critical safety issues like non-functional brakes.Every vehicle leaving our workshop must be in reasonable working order, meeting basic safety and operational standards.

Duty of Care

Our responsibility is to ensure that any repairs and maintenance contribute to the overall safety and functionality of the vehicle. We take this duty seriously and apply it to all aspects of our service.

Right to Refuse Service

We reserve the right to decline any job if we determine that we cannot make the vehicle safe and fit for use.Specifically, we will refuse to perform partial repairs that do not address significant safety concerns. For example, if a bike has no brakes, we will not just change the tire. The entire bike must meet safety standards before it leaves our shop.

General Service Recommendations

By adhering to these policies, we aim to ensure the highest standards of safety and reliability for all our customers' bikes and scooters. Thank you for trusting Pedl with your vehicle maintenance needs.