E-Bike Repairs
PEDL Workshop
Professional E-Bike, E-Scooter & Bicycle Repairs
Our experienced technicians service and repair all major e-bike, e-scooter and bicycle brands. Whether your vehicle requires a simple tune-up, electrical diagnostics or a complete overhaul, our workshop is equipped with the specialist tools and expertise to get you back on the road safely.
All repairs include a professional assessment and recommendations to ensure your bike or scooter remains safe, reliable and fit for purpose.
Electrical Diagnostic
$139
If your e-bike or e-scooter is experiencing electrical issues, our technicians will perform a comprehensive diagnostic of the electrical system.
Includes
- Diagnostic scan (where supported)
- Battery health assessment
- Controller inspection
- Motor assessment
- Wiring and connector inspection
- Fault code diagnosis
- Charging system inspection
- Written report outlining faults
- Repair quotation
Turnaround Time
Approximately 5–7 business days, depending on workshop demand and parts availability.
Terms
- Payment is required at drop-off.
- The diagnostic fee is non-refundable.
- The diagnostic fee does not form part of the repair cost.
- Repair work will only commence once the quotation has been approved.
- Quotes declined by the customer must be collected within 5 business days unless alternative arrangements have been approved.
Mechanical Inspection
$119
Parts additional
Perfect if your bike has been sitting unused or you'd simply like to know its current condition before investing in repairs.
Includes
- Complete safety inspection
- Brake inspection and adjustment
- Gear adjustment
- Tyre inflation
- Chain lubrication
- Bolt torque inspection
- Test ride
- Detailed service report
- Mechanic recommendations
If you proceed with a General Service or any recommended repairs before collecting your bike, the Mechanical Inspection fee will be credited towards that work.
General Service
$249
Parts additional
Recommended every 700–1,000 km or every 6 months, depending on riding conditions.
Includes
- Safety inspection
- Bike wash
- Full drivetrain degrease
- Drivetrain lubrication
- Gear adjustment
- Brake adjustment
- Brake pad replacement (pads additional if required)
- Derailleur hanger alignment
- Headset adjustment
- Bottom bracket inspection
- Minor wheel truing
- Bolt torque inspection
- Tyre inflation
- Test ride
- Service report
General Service Plus
$349
Parts additional
Everything included in the General Service, plus:
- Front brake bleed
- Rear brake bleed
- Full hydraulic brake system inspection
Ideal for riders who regularly ride off-road or commute daily.
Deluxe Service
$549
Parts additional
Our most comprehensive workshop service.
Includes
Everything in the General Service Plus, plus:
- Gear cable replacement
- Headset removal, cleaning and regreasing
- Bottom bracket removal, cleaning and regreasing
- Wheel truing and spoke tensioning
- Motor health assessment
- Battery health assessment
- Complete drivetrain service
- Full safety inspection
- Detailed workshop report
Ideal for high-mileage riders or annual servicing.
Workshop Labour
$149 per hour
Labour charges apply to repairs outside standard service packages.
Customers will always receive a quotation before additional work is carried out.
Before Booking
Please read the following information carefully before booking your repair.
Workshop Location
All workshop repairs must be delivered to:
PEDL Workshop
138 Regent Street
Redfern NSW
Please do not deliver repairs to 11 Gibbons Street.
Turnaround Times
Most repairs are completed within 5–7 business days.
Complex electrical repairs, warranty claims and parts delays may increase turnaround times.
Due to seasonal demand, same-day servicing cannot be guaranteed.
Brands We Service
We service:
- PEDL products
- Brands sold by PEDL
- Selected Australian brands
- Other brands where genuine parts are readily available
For some brands, supplier restrictions or parts availability may affect turnaround times.
Warranty Repairs
If your repair relates to a warranty claim, please submit your warranty request through our Warranty Claims page before booking your repair.
Workshop Terms & Conditions
Approval Required
No repair work will be completed without customer approval.
If additional faults are identified during servicing, we will contact you before proceeding.
Scope of Work
Pedl is only responsible for repairs specifically authorised by the customer.
For example, if a customer requests a brake repair only, Pedl is not responsible for unrelated faults that were not authorised for repair.
Safety First
Pedl has a duty of care to ensure every vehicle leaving our workshop is reasonably safe to operate.
Accordingly, we reserve the right to refuse partial repairs where significant safety defects remain.
For example, we may refuse to replace a tyre if the bicycle has completely failed brakes or other serious safety defects that make it unsafe to ride.
Temporary Repairs
Where a customer elects not to proceed with the recommended repair solution and instead requests a temporary repair, Pedl accepts no responsibility for the performance or longevity of that repair.
Temporary repairs are provided only where considered safe and appropriate.
Repair Warranty
Repair workmanship is warranted against defects in workmanship.
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse
- Accidents
- Water ingress
- Corrosion
- Impact damage
- Lack of maintenance
- Subsequent failures of unrelated components
Replacement parts are covered by the manufacturer's warranty where applicable.
Collection of Repairs
Customers will be notified when repairs are complete.
Repairs should be collected within 7 days of notification.
Storage fees of $10 per day apply from the 8th day onwards.
Repairs remaining uncollected for 30 days may be treated as abandoned.
Pedl reserves the right to dispose of abandoned goods in accordance with applicable law. Any costs associated with storage, disposal or recovery may be charged to the customer.
Successful Repairs
Where the repaired fault does not reoccur within 30 days of collection, the repair will be considered successfully completed.
If the same issue develops after 30 days, it will generally be treated as a new repair unless otherwise covered by the manufacturer's or repair workmanship warranty.
Customer Property
Customers are responsible for removing:
- Phone mounts
- Bags
- Locks
- Keys
- Personal accessories
- Child seats
- Loose items
Pedl is not responsible for personal property left on the vehicle.
Dirty Vehicles
For the safety of our technicians, Pedl may refuse to work on excessively dirty vehicles or charge a cleaning fee before repairs commence.
Estimates
All quotations are estimates based on the condition of the vehicle at the time of inspection.
Additional faults discovered during disassembly may require revised quotations, and no additional work will be completed without customer approval.
